613.848.3683

Fees

We understand that therapy is a considerable expense, but we think of it as an investment in your health and wellbeing. We work with you in a focused way to minimize your time in therapy and maximize your time enjoying life.

Therapy fees range from $120 – $190 per session depending on the therapist you are working with. We have Registered Social Workers and Registered Psychotherapists on our team who have been selected for their clinical skill, educational background and their ability to connect with clients in a meaningful way.

The therapy fee for Registered Psychotherapists is subject to HST (as determined by Canada Revenue Agency), while the therapy fee for Registered Social Workers is HST exempt.

We accept the following forms of payment:

  • Cash
  • Cheque
  • Debit
  • Credit Card
  • E-transfer

Payment is made at the end of each session.

Cancellation Policy

If you need to cancel or change your appointment time, two business days’ notice is required to avoid being charged for the session.

Extended Health Benefits

Therapy sessions may be covered in full or part by your Extended Health Benefits. In order to determine if you have coverage, contact your insurance provider and ask the following questions:

  • Do I have coverage for Psychotherapy or Counselling Services?
  • Does this cover a Registered Social Worker with a Masters in Social Work, or a Registered Psychotherapist?
  • How much coverage is available per year?
  • What is the coverage amount per therapy session?
  • What is the year for coverage i.e. calendar year, fiscal year etc.?
  • Is a doctor’s referral required?

At this time, we do not offer direct billing to your insurance company. You will be provided with a detailed receipt to provide to your insurance provider if applicable.

Employee Assistance Programs

You may have an Employee Assistance Plan through your workplace. You must see a provider on the EAP Provider List. Unfortunately we are not working with any Employee Assistance Programs at this time. If you would like to see one of the therapists at the Relationship Centre, you may wish to contact your Human Resource Department to ask if they would allow you to see a therapist outside of the EAP Provider List. Some people have been able to receive limited coverage by making this request. 

First Nation & Inuit Health

If you have a Certification of Indian Status (Band Card), you may be eligible to have therapy covered through Health Canada. Our team completes the paperwork to request approval, and if approved sessions are fully covered by Health Canada.

Blue Cross

Our therapists are Registered Providers with Blue Cross and we provide service to Military Members, Veterans and their families. Therapy is pre-authorized by either the Base Mental Health Clinic or Veteran’s Affairs Canada Case Managers.

Cancellation Policy

If you need to cancel or change your appointment time, two business days’ notice is required to avoid being charged for the session.